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BS 5839-1:2025 recommends professional servicing at least every six months for most commercial systems, alongside weekly user tests carried out on-site by the Responsible Person, with a full functional test at each professional visit.

Our engineers check the control panel and fault log, test detectors, call points, and sounders, verify backup batteries and power supplies, and confirm the system resets safely. You'll get a written service record afterwards.

We're based in Bagshot, Surrey, and work across the surrounding area for both commercial and residential premises. Get in touch with your postcode and we'll confirm we can cover you.

Yes — our engineers are fully trained and insured, handling everything from system design and installation to scheduled servicing and emergency repairs.

Yes. We provide 24/7 emergency support across conventional, addressable and complex multi-panel networks. Contracted clients get a 4-hour, 8-hour or 24-hour response SLA depending on plan. Call-outs start from £195 for the first 60 minutes, then £95/hour, with parts not included.

Don't just silence it. A fault can mean anything from a battery issue to a detector or wiring problem. Call us and we'll talk you through immediate steps, then get an engineer out to diagnose and fix it properly.

We're specialists in Notifier and Gent by Honeywell systems, including Gent's Vigilon, Compact and Nano platforms, and Notifier's ID series and PEARL addressable panels, using genuine manufacturer parts.

Yes — this is a routine handover. We'll carry out a baseline inspection of the existing system first, so we know exactly what we're taking responsibility for before your next scheduled visit.

It depends on your system size — number of loops, devices, and panel type — so every plan is quoted after a quick look at your setup.