15+ years in fire safety
BS 5839-1 compliant
£10m public liability
Fully trained & insured engineer
Your fire alarm signals out to a 24/7 alarm receiving centre, so someone acts on it even when the building is empty. Installed and tested by the engineer who looks after your system.
A communicator is wired to your panel, so alarms and faults are picked up automatically.
Signals can go out over two separate routes, such as mobile and broadband, so one failed path does not silence the alarm.
The signal arrives at a manned alarm receiving centre, which follows the response you have chosen.
Your keyholders are called, and a fire brigade response can be added, depending on the option you choose.
The receiving centre calls your keyholders so someone you trust attends and deals with the alarm.
A confirmed alarm is passed to the fire and rescue service. Brigades commonly expect an alarm to be confirmed first, and we explain what applies to your building.
Keyholder response and fire brigade response together, for buildings where you want both covered.
These are the same options you can choose in our pricing calculator. Your keyholder contacts and any special instructions are recorded with the receiving centre before we go live.
Our pricing calculator gives a guide figure of £850 for installation plus the first year of monitoring. The final price depends on your panel, the signal on site and the response level you choose, and monitoring then renews annually.
We are not VAT registered, so there is no VAT on top.
Monitoring that still runs over an old copper phone line is affected by the phone network switch-off — see our PSTN switch-off page.
“Dan was super responsive and helpful, taking the time to understand our requirements and doing a great job with the installation. Follow up maintenance has always been timely and top quality. Highly recommend.”
“Dan was brilliant. Had an alarm going off in our shop intermittently and he came out within a few hours. Seemed very knowledgeable and sorted very quickly for us.”
“Array Fire upgraded our fire alarm system and was very professional, tidy and fairly priced. We will be appointing Array Fire Protection to carry out the routine maintenance moving forward.”
A communicator connected to your fire alarm panel sends alarm and fault signals out of the building to a manned alarm receiving centre, staffed 24 hours a day. The centre then follows the response you have chosen: calling your keyholders, passing a confirmed alarm to the fire brigade, or both.
Not every building does. Your fire risk assessment, your insurer and how often the building is empty are the usual deciding factors. It is most useful where nobody is on site overnight or at weekends.
Only where a fire brigade response has been set up for your building. Brigades commonly expect an alarm to be confirmed before they attend, to cut down on unwanted fire signals, and we explain what applies to your premises when we quote.
Modern communicators can signal over two separate routes, such as mobile and broadband, so if one is lost the other can still carry the signal. We confirm what suits your building when we look at it.
In most cases, yes. The communicator is wired to your panel. We confirm what is needed when we look at the system, including whether the signal on site is good enough.
It can be. Monitoring that still relies on an old copper phone line may stop signalling when the switch-off completes. See our PSTN switch-off page or book a free check.
Tell us about your building and panel and we’ll come back with a quote.